Shipping Policy

Thank you for choosing Oziko Pet Entertainment. We are committed to providing you with a seamless shopping experience. Please review the following information regarding our shipping and delivery policies:

Shipping Methods and Timelines

• We offer Free Shipping for delivery.
• Orders are typically processed within 1-3 days, excluding weekends and holidays.
• Once your order is processed, you will receive a confirmation email with tracking information.
• Delivery times vary depending on your location and selected shipping method.

Shipping Costs

Shipping costs are Free.

Delivery Delays

While we strive to deliver your order in a timely manner, please understand that delivery delays may occur due to unforeseen circumstances such as weather conditions or carrier issues. If you experience any delays with your order, please contact us, and we will assist you accordingly.

Order Tracking

You can track the status of your order using the tracking information provided in your confirmation email. If you have any questions or concerns about your order's status, please don't hesitate to contact our customer support team.

Shipping Restrictions

• We are unable to ship to P.O. boxes or APO/FPO addresses.
• Some items may have shipping restrictions due to size, weight, or destination. Please refer to the product page for more information.

Returns and Exchanges

For information about returns and exchanges, please refer to our Returns Policy.

Contact Us

If you have any further questions or need assistance, please don't hesitate to contact our customer support team at ozikopet@ozikoenterprise.com.